FAQ


After you deposit cash from your bank to your H2Oexchange account, you can make an order to buy bitcoins on the exchange. When your order is filled, you can withdraw your bitcoins to your wallet.
H2OExchange is the leading Bitcoin exchange for those who demand fast execution, innovative features, exceptional support, and high security. People around the world choose H2OExchange to buy and sell bitcoins because we always put the client first. As a result, we are consistently rated the top exchange in independent reviews.
Bitcoin is a digital currency used for fast, secure and low cost payments without the need for a central issuer or processor. Bitcoins are stored and sent electronically from private wallets. Introduced in 2009, bitcoins have increased greatly in value due to their limited supply and growing popularity.
The law requires that we verify your account by asking who you are and where you live. To open a basic account and get started trading, we only ask a few things. An advanced account is like opening a bank account and requires supporting documents.
H2Oexchange takes every measure to prevent fraud and be fully compliant with KYC and AML regulations for trading of digital assets.
You can deposit and withdraw Hong Kong dollar, bitcoins and other digital currencies.